The leaders in transportation service in the Nashville area
Please remind your child to be ready to go at the MyKidz Chauffeur dedicated pickup location at the scheduled pickup time. This will help us get your child to the destination in a timely manner. However, if a MyKidz Chauffeur vehicle has not arrived within 15 minutes of the scheduled pickup time, please call our office at (615) 772-7081 and we will advise you of the status. If your child calls you, please call us before you run out to get him/her because we are most likely on our way there. Please instruct your child to program our phone numbers in his/her cell phone to be used in case of emergency.
We want to make sure each and every child is dropped off safely. We typically have several children on the same vehicle. We try our best to get all children on time to their destinations, but with safety as our prime directive. So, if we are delayed for any reason we will inform all parents when there are delays that fall outside this. If we are not able to drop-off your child to any location due to any reason, MyChauffeur will contact the parent regarding the delay. If you seek an alternative drop-off location for any reason, MyKidz Chauffeur will apply a service charge of $15.00. A $15.00 service charge will also apply if the driver is asked to wait for more than 15 minutes for your child pick up or drop off location. Please have a backup plan for these situations and discuss them with your child and MyKidz Chauffeur.
For the safety of your child, courtesy to the driver, and integrity of our schedules, it is extremely important that you advise us if your child will not be riding with us as scheduled on any given day. We attempt to confirm your child’s absence as much as possible – by calling the school office, calling a parent, etc. This is very time consuming, it delays us from performing other pick-ups, and creates worries for your child’s safety!! If this is the case, please call us first thing in the morning.
We have monthly packages. Once parents make a reservation we do accept cancellations at anytime. If customer is not satisfied we will provide a refund. The refund is based on pro rata basis.
All transportation service payment is prepaid to confirm your child’s schedule. We keep credit card on file and make monthly debit on 1st of each month or for weekly payment on Friday for the next week. We email invoices electronically.
All deposits are NON refundable if cancel in 2 days prior to start date. Subscription Due are billed weekly on Friday for the upcoming week. Monthly Subscription Due are billed on the Last Friday of every month. Daily Subscription Due is due on the day of the invoice if seating is available. Subscription Due is to be paid from the invoice on the Friday for the upcoming week if paying by CHECK or CASH. A $5 Late Fee will apply if payment is received after Friday.Waiting period is 15 minutes of prearranged time or after school. A $15 service fee will apply for the following: